You live in a multi-functional organization – no matter the size. In a multifunctional organization, people tend to approach problems in different ways with different disciplines, and they even used different descriptors and languages. These multiple and divergent approaches to problem-solving aren’t unusual. They’re an outgrowth of growth through achievements. But they do hurt you and you can and must do something about it. By creating consistency in how you analyze situations, people begin to channel their thinking. You can start by having people consistently focus on three questions.”  Then reporting it out can make a world of difference. Here are three questions:

1) Situation: What is going on?
2) Action: How are we going to address it?
3) Impact: What will the result be?

We call these key messages –to learn more –read how we teach executives to communicate this http://blog.globaledg.com/win-or-lose-the-one-slide-every-winning-presentation-must-have/